Innovative Hotel Management and Consultancy
CHMC
32 Drumsheugh Gdns
Edinburgh EH3 7NR
T: 07803 970102
info@chmcltd.com
Registered in Scotland
Number 337730
32 Drumsheugh Gdns
Edinburgh EH3 7NR
T: 07803 970102
info@chmcltd.com
Registered in Scotland
Number 337730
People are the most valuable asset in a service driven industry. A clear focus for
training, innovation and defining responsibilities is the path to outstanding results
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Operational Manuals
CHMC can assist in the creation of practical documentation that actively helps the business run smoothly. When creating manuals staff input, corporate culture and legal requirements need to be expressed clearly. A manual must underscore expectations, ultimately providing the foundation for consistency in service.
- Development of SOP operational manuals
- Review of documentation
- Relevance to business needs