Innovative Hospitality Sales, Marketing & Revenue Solutions

CHMC

32 Drumsheugh Gardens
Edinburgh
EH3 7RN
Tel: +44 (0) 131 467 4574

info@chmcltd.com

Registered in Scotland
Number 337730

 

People are the most valuable asset in a service driven industry. A clear focus  for 
  training, innovation and defining responsibilities is the path to outstanding results 

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Training

 We firmly believe that having the “right staff with the right attitude” is the key to building and maintaining a successful, ‘stand-out’ hotel.  Training is the only way to ensure that every staff member understands the core requirements to the customer experience and therefore business success.

  • Identify key business needs and opportunity
  • Set core standards
  • Assist writing SOPs
  • Train operating procedures
  • Measure results